Billing & Refunds

1. Plans

Free and paid plans (and any usage quotas) are shown in the dashboard or on our pricing page. Features may differ by plan. We may change plan features with notice for material reductions on active paid subscriptions.

2. Billing

• Paid subscriptions renew automatically until canceled.
• Payment is processed by our payment provider (for example Stripe).
• Prices may exclude taxes; you are responsible for applicable taxes.
• Failed payments may result in downgrade or suspension after retry attempts.

3. Trials

If we offer a trial, it ends on the date shown in-product. Unless stated otherwise, converting to a paid plan authorizes recurring charges.

4. Cancellations

You can cancel a paid plan from billing settings (or by contacting support). Cancellation stops future renewals; you generally keep access until the end of the current paid period.

5. Refunds

• Fees are generally non-refundable once a billing period starts.
• If required by consumer law in your jurisdiction, we will honor mandatory refund rights.
• We may issue goodwill refunds at our discretion for billing errors or service failures.
• Third-party costs you incur (Expo / Apple / Google developer fees, your own cloud) are not refundable by us.

6. Usage overages

If your plan includes metered usage (AI, builds, seats), overage charges or hard limits may apply as disclosed in-product before you incur them.

7. Contact

Billing help: legal@tsi.app. See also our Terms of Service.